On 1 October 2026 Alexey Shabalovskiy, CEO of EMBIQ, spoke at the business breakfast of the Regional Development Agency in Częstochowa (ARR). The free morning meeting is part of ARR's breakfast series for local entrepreneurs and took place at the Częstochowa Industrial and Technology Park, starting at 9:00. The room was fully booked, with people from manufacturing, construction, finance, trade, services and IT.
What we talked about
Most companies have already tried a chat assistant. Fewer have AI that takes a whole task off someone's desk, from start to finish. We started with three levels of automation:
- simple automations that move data between systems;
- AI that supports decisions by preparing a short list for a person to check;
- agents that run a whole process and hand people only the exceptions.
The path is always the same: understand the process, connect AI to the systems the company already uses, then keep it running day to day. In every example decisions stayed with a person, and GDPR and the EU AI Act were part of the design from day one.
Five examples from our projects
- A voicebot calls back every new enquiry right away, also in the evening and at weekends.
- AI compares invoices with the books and gives a person a short list to check.
- An agent picks matching products from a large catalogue and helps prepare offers faster.
- AI uses sales and stock data to suggest what to order and what to clear.
- A camera flags possible defects and a worker makes the call.
Live workshop
In the second part participants brought processes from their own companies. The questions covered customer service, sales support, lead generation, quality assurance and digitising paper records. It confirmed what we see in our projects: the best place to start with AI is one concrete process that takes too much of someone's time today.
Read the full story on our blog: The AI Employee in Częstochowa: five ways AI already works in companies
Host it in your city
We would like to bring this format to other cities. If you run a business support organisation, a chamber or a regional development agency and want an "AI Employee" morning for your members, get in touch.
